SMS Terms & Conditions

Program Description

Defy Spa ("we," "us," or "our") operates an SMS/text messaging program to send you appointment reminders, promotional offers, service updates, and other informational messages related to our spa services. By opting in, you agree to receive recurring automated marketing and transactional text messages from Defy Spa.

Consent

By providing your mobile phone number and opting in — whether through our website, booking platform, in-spa sign-up, or any other enrollment method — you expressly consent to receive SMS/MMS messages from Defy Spa at the number provided.

Consent is not a condition of any purchase or service.

Message Frequency

Message frequency varies. You may receive up to 4 messages per month, though frequency may vary based on your bookings, promotions, and preferences.

How to Opt Out

You may opt out of receiving text messages at any time by replying STOP to any message we send. After opting out, you will receive a single confirmation message confirming your removal. No further messages will be sent unless you re-enroll.

Help

Reply HELP to any message for assistance, or contact us directly at info@defyspa.com. info@defyspa.com

Message & Data Rates

Message and data rates may apply. Check with your mobile carrier for details regarding any charges you may incur. Defy Spa is not responsible for any charges imposed by your mobile carrier.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages. Supported carriers include, but are not limited to, AT&T, T-Mobile, Verizon, Sprint, Boost Mobile, U.S. Cellular, and MetroPCS. T-Mobile is not liable for delayed or undelivered messages.

Privacy

We do not sell, rent, or share your mobile phone number with third parties for their own marketing purposes. Your number may be shared with service providers who assist us in delivering text messages on our behalf, subject to confidentiality obligations. For full details on how we handle your personal information, please review our Privacy Policy. Privacy Policy.

Changes to These Terms

We may update these SMS Terms from time to time. Continued participation in our SMS program after any changes constitutes your acceptance of the revised terms.

Contact Us

Questions about our SMS program may be directed to: info@defyspa.com info@defyspa.com